Clarification text and privacy policy

Dear Members, Visitors and Customers,
As TAKTİK TEKSTİL SANAYİ İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ as the data controller has an obligation to inform, pursuant to the Law on the Protection of Personal Data No. 6698 (“KVKK”), in this context, you are entitled to the processing of your personal data and your rights as a personal data owner with this Clarification Text. It is intended to inform you about

As Vav Wear, as the data controller, we attach importance to the privacy rights of our members, visitors and customers and to the legal processing of personal data, and in this context, we apply the following principles in the collection, storage, transfer or processing of your personal data in any way:

1. YOUR PROCESSED PERSONAL DATA

You can visit or shop in Vav Wear stores, visit www.Vav Wear.com (Our Site) or become a member of our Site, shop on our Site with or without a member, contact us through Vav Wear communication channels or send commercial messages. If you accept, we would like to inform you about the personal data processing processes of Vav Wear.

• If you visit our stores, your store security camera records are processed.
• Cookie records data are processed for online visitors and Mobile Application users. For detailed information about cookies, you can review our Cookie Policy.
• If you shop at our stores, your name-surname, address information, shopping and payment information, e-mail address, mobile phone number, credit/debit card information is processed provided that it is transferred to the relevant payment institution without being recorded by Vav Wear in case of shopping with a credit/debit card.
• If you are a member of our site and/or you are shopping on our site with or without a member, your name-surname, address, e-mail address, telephone number, user name, shopping history, payment information, order information, data collected within the scope of credit card and marketing and your contact data is collected and processed.
• If you allow commercial messages to be sent to Vav Wear through any channel, your name, surname, mobile phone number and e-mail address are processed.
• If you contact us via call center, e-mail, social media or any of the other similar channels; name-surname, social media user name, e-mail address, mobile phone number, fixed phone number if shared, your legal transaction information, requests and complaints and call center voice recordings are processed.

2. PURPOSE OF PROCESSING YOUR PERSONAL DATA

Your personal data will be processed by Vav Wear for the following purposes within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVKK:

• Preparation, implementation and enforcement of the sales contract for the products you have purchased or any contract to be concluded between us.
• Invoicing the products or services you have purchased and delivering your orders to you through contracted cargo companies.
• Providing after-sales support services and resolving your requests and complaints.
• Ensuring the safety of you, Vav Wear, employees and other third parties against all kinds of acts, crimes or behaviors that may occur in the stores, and fulfilling our information, documents and other related obligations to authorized institutions and organizations when necessary.
• Informing you about Vav Wear products, price reductions and campaigns, developing and supporting business activities related to electronic commerce, if you give your consent; Sending commercial notifications regarding products via e-mail or similar electronic communication tools (such as SMS) or telephone calls.
• Personal data within the scope of personalized marketing, profiling and segmentation regarding the use of our Site through cookies/web beacons and tracking pixels, offering personalized offers based on memberships and purchases at Vav Wear, creation of general or personalized campaigns, advantages, promotions and advertisements, segmentation, profiling, reporting , marketing and analysis studies, carrying out advertisements and marketing/communication activities of Vav Wear on our Site or other 3rd party environments, and working to improve the customer experience.
• Better management of customer relations processes.

3. WAYS OF COLLECTING YOUR PERSONAL DATA

What your personal data is; The service provided by Vav Wear varies depending on the product or commercial activity or the content of the contract between you and us; automatically or non-automatically, verbally, in writing or visually, through stores, call centers, our Site, membership platform and similar means.

4. LEGAL REASONS FOR THE PROCESSING OF YOUR PERSONAL DATA

Your personal data by Vav Wear; It is necessary to process the personal data of the parties to the contract, provided that it is clearly stipulated in the law, is directly related to the establishment or performance of a contract, it is necessary for the data controller to fulfill its legal obligation, it has been made public by the data subject himself, the data processing is required for the establishment, exercise or protection of a right. It is collected on the basis of one or more of the legal reasons such as the fact that it is compulsory, the data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject, and the explicit consent of the data owner.

5. PERSONAL DATA OF THIRD PARTIES

5.1. If you have provided us with personal information about third parties, it will be your responsibility to inform us about the processing and use of personal information of the person or persons in question and to obtain their express consent for the use of such information for the above-mentioned purposes.

5.2. If you have purchased a product or gift card, the personal information of the third party provided by you will be used for the following purposes:

• Delivering the product subject to sale to the relevant person and/or providing after-sales support services,
• Dealing with any questions or suggestions that you or a third party may pose and creating a solution when necessary.

 

 

6. SHARING AND TRANSFER OF YOUR PERSONAL DATA

Vav Wear, your personal data only for the purposes set out in this Policy and KVKK m. 8 and transfers it to third parties in accordance with m.9. In this context;

6.1. Delivering the products you will buy, providing logistics services and after-sales support services, resolving your requests and complaints and contacting you when necessary, marketing/advertising/analysis activities or consultancy that requires expertise, etc. Vav Wear by these companies with business partners and service providers (such as electronic message tool service providers, call center, legal and financial consultancy services, e-invoice / e-archive invoice service providers, post / cargo / courier) in order to receive their services. It is transferred on the condition that it is used within the scope of the services provided within the scope of the activities of.

6.2. Vav Wear requested information is transferred to the aforementioned institutions, organizations and authorities in order to provide information, documents and other related obligations to authorized and authorized private or public institutions and organizations, judicial authorities and official institutions / organizations and to use our legal rights such as litigation and reply rights. .

6.3. If you make your payment with a credit/debit card, your credit/debit card information can be transferred to the relevant bank, electronic payment institution, etc. without being recorded by Vav Wear. transferred to third parties providing the service.

6.4. Within the scope of personalized marketing, profiling and segmentation, customers' e-mail addresses, shopping history information and cookie records can be transferred to our business partners at home and abroad.

7. SECURITY OF YOUR CREDIT CARD AND CARD INFORMATION

7.1. The security of your credit card is provided by SSL encryption technology. On every page you enter your credit card information, you will see a lock icon at the bottom of your browser. This icon represents 128 Bit SSL Certificate. In addition, on the pages where you enter your credit card information while making the payment, the internet address section will change from "http" to "https". When the payment process starts with SSL technology, a direct encrypted communication is established between the user's computer and the bank, regardless of the site, and any information you send via your browser is not seen by Vav Wear employees or third parties. When you click on the icon that appears as Secure Payment on our site, you can access the records of our security certificate.

7.2. If you choose to save your card information, you will need to provide your explicit consent to use the necessary information during the activation and use of the card. The CVV number of the card will only be used for the transaction made and will not be recorded as part of the card information or used at a later date. Activating this feature will allow your information to be filled in automatically for future purchases, so you will not have to re-enter your card information for each new transaction, and this information will be considered valid and active for future purchases.

7.3. If you do not want to enter your credit card number despite the security measures we have provided, you can use the money transfer / EFT option.

 

8. ELECTRONIC COMMERCIAL MESSAGE SYSTEM



8.1. If you have agreed, we may provide you with updates and offers for Vav Wear's products and campaigns via direct marketing methods (such as phone, e-mail, SMS). In this context, to determine our products and services, to adapt them to your wishes and to gather them together; We may use other personal data provided to us to set prices and to help us offer discounts that may be of interest to you.

8.2. When you are contacted by e-mail, SMS or other direct marketing activities, you are always given the option to “leave”. You can change your marketing preferences at any time by contacting us.

8.3. In accordance with the Law No. 6563 on the Regulation of Electronic Commerce; records regarding the withdrawal of consent for commercial electronic messages are 1 year from this date; The content of the commercial electronic message and any other record of the post will be kept for 3 years to be submitted to the relevant ministry when necessary. After the time has passed, your personal data is deleted, destroyed or anonymized by Vav Wear ex officio or upon your request.

9. YOUR MEMBERSHIP INFORMATION AND MEMBERSHIP AGREEMENT



9.1. All the information you provide while becoming a member is protected by the system that protects the product database. You can unsubscribe at any time by using the ways specified in the "Membership Agreement". If you unsubscribe, all your information will be deleted and will not be used against your will.

9.2. You guarantee that the information you provide is true and correct and undertake to notify us of any changes in this information. You agree and declare in advance that you will be responsible for any damage or loss that our website, website manager or any third party may suffer due to incorrect, incomplete or incomplete information specified in the membership form.

10. YOUR RIGHTS UNDER KVKK

10.1. You can submit your requests and objections to Vav Wear by filling out the Application Form in terms of processing and protection of personal data. If necessary, we may ask you to send us a copy of your identity card, passport or other valid identity document. You can make the application in order to exercise your following rights:

• To learn whether your personal data is processed, to request information about it if your personal data has been processed,
• To learn the purpose of processing your personal data and whether they are used in accordance with the purpose,
• Knowing the third parties to whom your personal data is transferred, at home or abroad,
• If your personal data has been processed incompletely or incorrectly, to request their correction, to request their deletion or destruction within the framework of the conditions stipulated in the Law, and to notify the third parties to whom your personal data has been transferred,
• Objecting to the emergence of a result against you by analyzing your processed data, especially through automated systems,
• Requesting the compensation of your damage in case you suffer damage due to unlawful processing of your personal data.

10.2. The Company concludes the requests regarding the implementation of the KVKK submitted to it by the personal data owners free of charge, as soon as possible and within thirty days at the latest, depending on their qualifications. However, if the transaction requires a separate cost, the Company may request the fees in the tariff determined by the Personal Data Protection Board from the applicant personal data owner.

11. CHANGES

When changes are made in this Clarification Text, it is published on www.Vav Wear.com and becomes effective on the date of publication.

12. CONTACT

If you have any questions, concerns or requests regarding the Clarification Text or our other data protection practices, you can contact us at the following addresses:
Taktik Tekstil Sanayi İç ve Dış Ticaret Limited Şirketi
ADDRESS: Saray Mahallesi Adnan Menderes Bulvarı No:7/B Kahramankazan / Ankara
Tel: +90 553 875 9920
Email: info@ vavwear.com